“I have worked with Franni for five years, and ALWAYS call on her when I need a good editor for a specific project. She is always helpful and spot on with her advice. Franni edited a 200+ page book for my client prior to self-publication, including proofing for grammar, punctuation, readability, etc. My client was DELIGHTED with Franni’s work and valuable input, and even included an acknowledgement to thank her in the front of the book. Additionally, Franni has proofed ezines for my clients and is always prompt, professional and lovely to work with. I heartily recommend her!”
-- Lauray Walsh
“Franni is an amazing VA—from her attention to detail to her friendly caring way of interacting with you. She puts you at ease with her calm, competent, unflappable demeanor. Her writing, proofreading, and admin skills are top-notch. Franni loves what she does and it shines through clearly which makes her a joy to partner with. Franni has worked as my VA during an AssistU internship and we made such a great team we were also co-VAs for a client.”
-- Laura Allen, Owner
Works of Wonder Virtual Assistance
“Franni coordinated medium- and long-term projects with clients for our work teams with aplomb and great reliability. As a project coordinator, Franni helped design a comprehensive process for our core client service engagements that standardizes procedures for the team and delivers a great experience for clients. After initial implementation, Franni fine tuned the process based on our learning and discussion. Franni followed up on a great many details and also displayed necessary sensitivity to client style and questions. Franni raises issues when needed while coaching clients appropriately to implement project management effectively. This was crucial to attaining results and to time effectiveness for both our team and the client team. During many times, Franni handled multiple projects and clients streams simultaneously, helping our firm and clients stay organized and focused on our relationships and work. Franni is well-liked by clients and understands the project experience from their point-of-view - a crucial element in having compassion, building influence, and thus being valuable to serve clients.”
-- Simon Glinsky
"Franni is a dedicated and caring virtual assistant who has great skills. I've worked with her and found her to be a great communicator and a dependable resource. If you're looking for someone to support your business, Franni should be at the top of your list!"
-- Denise Milligan, COE
ProBiz Partners, Inc. & Boomer Babe Web Marketing
“It was a great fortune to have Franni in my corner for several years. During this time I had grown to count on her professionalism, confidentiality, and attentiveness to my needs. In addition to the contracted services she has shared her talent of organization and communication by supporting conference event planning, and administrative assistance. I so appreciate the genuine care Franni takes when interacting with my constituency. Given the opportunity, Franni would be my first call for virtual support!"
-- Melissa Curzon, CEO
Triumph Solutions, Inc.
"...Franni Ferrero's excellent writing/editing skills and quick turnaround time gave my business the leading edge. Her years of experience are reflected in her superior work and the first draft required virtually no editing. She took feedback well, has a good work ethic, and is self-motivated. She has gone the extra mile many times over and words cannot begin to express the gratitude and thanks she so deserves..."
-- Suki Reed, CEO
PrepMasters
"I have worked with virtual assistants off and on for 5 years and Franni is, without a doubt, THE BEST I have ever hired. She is an essential part of both my businesses.
I can't begin to list all the ways she has improved how we serve clients, so I will just say this: If you're looking for a professional who can anticipate your needs ... who can solve any problem ... who will delight your clients and make your life easier -- stop looking and hire Franni."-- Kevin Donlin
